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17. März 2003, 22:55:19
Gary Barnes 
Thema: Walter, IYT is the snobbish one. (No joke!)
Walter -

Yes, perhaps I do sound snobbish toward IYT, but their problems in setting up Pente and Keryo Pente incorrectly to start with are only a SMALL part of the problem. Actually, THEY are snobbish towards US. Here is their problems:

1. They ignore customer requests for improvements. They just 'dream up' their own things that they think will be improvements. Frequently these 'improvements' have been requested by very few players and others they have been requested by MANY players are ignored.

2. THEY act snobbish towards PLAYERS when they make a comment that they have troubles getting on their site at a particular time. They almost always say that it 'HAS' to be the player's provider or computer. I have personally experienced this when I KNEW the problem wasn't on my end and have seen many other players experience it also.

Here's another example. DmitriKing wanted IYT to declare him and Ilurath co-champions of a tournament. After 10-15 Emails they finally gave up. Then to prove a point, he and Ilurath started resigning their respective game immediately every time a new round started so that they continued to be tied. Finally in round ELEVEN, they declared them co-champions!

3. Here's the worst example. When Dmitri King suggested a small improvement for Pente (I'm not sure what it was, but I think it was something simple like automatically placing the stone in the middle to start the game), they said that they do not wish to improve Pente at their site because other sites have Pente!!

This is a true story that can be confirmed with Dmitri King himself. Can you believe that? What kind business in their right mind would make a statement like that?

Now you know why Dmitri King and I think IYT is just plain rude, mean, and snobbish!!


Gary

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