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I checked to see if this was a "regional" NTL problem but unfortunately it does appear to be a incompatability issue with regards to our new software. (Liberate 1.2) - It would be good to know if any non updated users are experiencing these "glitches". ??? - Sorry i cannot be of more help. :( ---- (Edit)- If u r using settings set to row then try column. (It has worked 4 me)