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OK...I looked for a "Support" forum and didn't find it (maybe Fencer should add one). So, I am posting here. Hope I am not offending anyone.
I have been a paid member of Brainking for a while now and have loved the site. But lately, it is running REALLY slow for me. I have been dealing with it, but was thinking maybe someone could help me out.
1. Pages will sometimes take 35 seconds to load. This makes playing games, tedious.
2. I have cleared every cache I could think of.
3. I have tried multiple browsers. IE and Firefox behaved the same. So I downloaded and installed Opera (has never been on my computer). It behaves the same also.
4. I have tried other websites, and they respond just fine.
5. I have tried from multiple locations (work, home) with the same results.
6. I have tried multiple computers with same result.
So...anyone have any more suggestions? It's like have a little rock in your shoes, no big deal, but DRIVING ME CRAZY!
Summertop: I play on a webtv so I can lie down while I play games. I get messages such as publisher refuses access to the page. I can usually click continue and get there but sometimes I get a blank white screen instead. There is definitely something wrong here.
2. In settings, there is now an option called "Use the "lightweight" version of BrainKing (disables many extra features but could speed up loading of pages)"
The above 2 helps some.... that is instead of 20+ seconds per page load, more like 1-5 seconds per page load for me most of the time.
coan.net, Thanks, most of the settings I had already changed for faster performance. I was not using the "Lightweight" version...so far it seems to be better.
Jim Dandy: That does not sound like a good one to compare the site with. Something like "making the car more streamlined" is what the lightweight version does.
It's the same car (site), but with less drag (data) being driving (sent), it will speed up the car (site) some. It won't fix the issue of the car (site) being underpowered (slow), but should help some.
coan.net: I'm pretty much spent in regards to discussing the issue,worn out basically,but regardless of my lack of knowledge regarding the finer points of the wonderful world of computers,I just don't buy the theory that the issues originate from the players end.If they did,this wouldn't be a unique issue on the web,and I travel all over the place online
Jim Dandy:Have to agree. Its pointless for anyone to complain though. Why arent all other sites slow? Why only this one? WHY is it our fault? I will never understand that as long as it keeps being repeated. When I first thought it was my machine months ago I replaced just about everything. Then realized it was HERE not ME and I gave up. It isnt just a few people that are going through this. It is a very large number of paying members, most wont speak up openly about it after reading so many negative replies ( who wants to be called a troll by a site owner? I dont!) Doesnt matter how many ppl try to explain how slow it is for them or complain it seems it will always be our fault because it works GREAT for some. (I dont think youll find it working GREAT for a large majority of folks in North America though, maybe in Europe or Czech ) Someone was nice enough to tell me if I didnt like it to leave. My analogy is if you buy a car and it doesnt work right do you leave it by the side of the road? No you ask for it to be fixed.
Rose: hahaha.....actually the "certain people" who are called "troll" and "told to go elsewhere" have their own names for the owner but in general are too polite to say them....The ignorance and arrogance are "par for the course" and are expected from someone who thinks they are far better than the rest. Only time will tell .......
Rose: well put Rose I agree with you 100% was going to post to Jim's message, when I saw it, but figured there is no point, its been worse for me this week too, although I do think for the majority of us at least the people who I play and speak with most are just tired of repeating the same old problem, getting the same old response, and then getting one of the few who it works good for to point us to the all entry where it is all our fault not this site, as for the lighter version I tried it, the improvement was so small so I switched back to what I previously had. Many people that I play say they are just decreasing their games and becoming pawns they are just so fed up with the whole situation.
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