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 BrainKing.com

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7. januari 2008, 22:01:26
Ewe 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
wetware: I really hope things get back to normal for you soon. I will keep my fingers crossed for you. 

7. januari 2008, 21:48:03
wetware 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Ewe: Ewe: I can't speak for Andersp, but when I took the life membership plunge, response times seemed relatively quick. I think I even managed to make >500 moves in a day--but now that's just inconceivable.

I'll try to be constructive--or at least informative--by saying that it's only recently (say, 2-3 weeks or so?) that I've had to wait a much longer time for a response, with the browser displaying this status: "Waiting for http://www.brainking.com/...etc..."

This is true whether I'm connected at home via DSL, or at work (on a much speedier system) via T1.

I don't think I can blame my individual PC's, nor ISP's. But maybe I should "Czech" out some other .cz sites to see how connectivity seems from here in the USA Midwest.

7. januari 2008, 18:08:11
toedder 
Ämne: Re: Time to take a break.
Eriisa:

7. januari 2008, 17:53:17
Andersp 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Ewe: You dont sound bad at all...your constructive attacks are cute :)

7. januari 2008, 17:50:48
Ewe 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: so again I personally ask you...if you are seriously not happy why are you here? Go to another gamesite! Why pay for the life long membership here if its that bad? Why constantly attack Fencer? Why keep moaning on & on & on & on & on etc etc etc .........................

Last post by me on here because I dont want to sound as bad....

7. januari 2008, 17:49:58
Pbarb2 
Ämne: What is speed???
This is funny..Seconds to play a turn? I just wish all of you could play Webtv for 1 day. You would think your PC is the fastest thing ever. BTW my speed has never changed. It is slow all the time...but it is good we can play here.

7. januari 2008, 17:42:12
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: Well the speed difference here between IE and Mozilla is BIG.

Oh well.

7. januari 2008, 17:39:39
Andersp 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

Jules: I could make a Mozilla video too, no difference :(


And yes..i clean/defrag, if that was the problem then everything should be slow


7. januari 2008, 17:34:54
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: Ahhh I just saw your problem. You are using IE not Mozilla. IE is slow on this site, while Mozilla is much much faster.

7. januari 2008, 17:29:58
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: I expect so. But I got the feeling it's more then just the route taken.

Do you clean you comp on a regular basis? Defrag?

7. januari 2008, 17:27:19
Andersp 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Jules:  Do you think Brain King can survive if he only can provide good speed to Europe?

7. januari 2008, 17:22:42
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: Ours use to be like that.. sometimes. Then we installed window washer... It cleans the junk that you get from browsing, etc.

.. Now it's rarely slow.

... Plus it could be the USA circuit.

7. januari 2008, 17:14:09
Andersp 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

Ewe: LOL..a very constructive post!!


Want something more constructive?


Everything costs money, even good service.  Take a look at "Player list"   Of 1226 pages are 16 (sixteen!!) paying members.


Fencer needs more money....how?   Thats easy.....Encourage more people to pay..  16 of 1226 is a p in the Ocean imo.


The price isnt so high, even people with "personal reasons" can afford it


 


7. januari 2008, 17:13:57
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: I'll pay £22 for a years mem. My speed has been fine.

7. januari 2008, 17:02:43
Ewe 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: you are like a jack russell at the ankles! Why dont you just give it a rest? You havent said anything, not ONE thing constructive! Why are you still here? I would of thought you would of left by now if you are this unhappy here.....how weird you stay!

I havent paid for a membership here for personal reasons, absolutely NOTHING to do with this site or with YOU for that matter.

I suggest you change the stuck record!!

7. januari 2008, 16:58:48
Andersp 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

Jules: And how many more rooks do you think he'll get with this crap?


Not even you or Ewe want to pay full price as the site is now


7. januari 2008, 16:48:21
Ewe 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Jules: exactly & he would moan about that aswell no doubt!!

7. januari 2008, 16:43:55
Mort 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: It would be us that would have to pay for it through higher membership costs.

7. januari 2008, 16:38:19
tyyy 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Ewe: maybe not, Comcast Cable just raised our prices

7. januari 2008, 16:35:44
Ewe 
Ämne: Re: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.
Andersp: do you want to pay for it then???

7. januari 2008, 16:28:30
Andersp 
Ämne: but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

Finally you agree...there is a solution but you dont want to pay for it


7. januari 2008, 15:33:52
coan.net 
Ämne: BrainKing to load faster
I myself have speed issues from time to time, but I think it is fair to say that Fencer can't do much about it since the problem lies outside of the server that he maintains.... but at the same time the user can't do much since it lies outside of the house we live in. But I did write some tips awhile back which have helped me with some of my speed issues:

Computers (coan.net, 2007-03-12 20:16:01)

The only tip that I would add to that would be on the message boards, change the "Messages per page" to a lower number. (The less amount of data on the page - the less that has to flow past those "slow" points in between BrainKing & you.)

= = = = = = = = = = = = = = = = == = = = = =

I would still like to suggest to Fencer about a "very basic" version of BrainKing - a version that will have just the basic information - just enough to play games and such. (with a link back to the full version when they need more information). Yea, normally when things are fast - those "extra" things will take about 1/2 of a second extra to load - but when users encounter that "slow" point - those extra things could easily take 5-10 seconds longer to load.... and if you could take that extra information out, then even though the site will still be as quick - it will look to the user to be extra fast since they will have less data to wait on through those slow points of the internet.

7. januari 2008, 14:07:32
Fencer 
Ämne: Re: Is it just me? or is this site slower than a cheapskate at the checkout counter
AbigailII: I have promised to be nice and not to provoke any further flamewars, so please forgive me if I don't answer the first question about keeping current customers and attracting new ones. I have my numbers and my opinion.

Regarding the second question, I haven't probably made the exact expression - of course it's only up to us where the firewall is connected to but, just in order to get a faster line, we moved our servers to another serverhousing company last year. Our meters say that the upstream line is fast enough to ensure a very good response, at least where it can reach. Of course, there is a possibility have our servers hooked at a dedicated super fast mega line, but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

7. januari 2008, 13:48:45
AbigailII 
Ämne: Re: Is it just me? or is this site slower than a cheapskate at the checkout counter
Fencer: Whatever happens OUTSIDE BrainKing, i.e. on the way to the user's web browser, is not (and cannot be) our problem.

Well, if your goal is to keep your current customers, and to attract more, unsatisfied customers should be your problem, whether you can do something about or not, and whether the problems are real or imaginary.

Fencer: Our power ends at the outgoing port of our firewall.

Yes...., but, where your firewall ends is something you can do about. If there's a network problem, and that problem is caused by your upstream provider, then you aren't entirely powerless. You could switch provider, or get a faster pipe. I'm not saying you should, or that it's wise business wise, just pointing out that just brushing it off with "oh well, nothing we can do" is a bit short sighted. If Disney had build Disneyworld at the end of a dirt road, and people would complain it's hard to reach, Disney wouldn't say "oh, but the lines in the park are short, and it isn't our problem there's only a dirt road to our park".

A website cannot control the speed of the Internet, but it can decide where it connects to the Internet.


7. januari 2008, 13:18:40
Ewe 
Ämne: Re: 100 messages to read!
pauloaguia: yes thats a great idea & hopefully it would stop the moaners saying the SAME thing over & over OR they could just choose to play somewhere else

7. januari 2008, 13:00:47
pauloaguia 
Ämne: 100 messages to read!
on this Board alone. And most of them bickering and repeat complaints that should be known by now that take nowhere but to situations like this...

I'd just like to make a suggestion: rather than loosing your temper every time you finally decide to reply to this issue, why not take the opportunity (since you're writing that article anyway) and post a proper FAQ entry on this subject. I mean, this has come up so many times I think it really earned the status of one of the most frequently asked questions in this site. Placing it on the FAQ would also make it translatable (since BrainKing.info and BrinRook currently aren't). You can even take the opportunity to collect some of the comments that have been posted are all these times and add some troubleshooting like using pings and tracerts to learn a little bit more about one's own network. It's a FAQ entry, you can make it as technical as you like... and update it easilly with suggestions from others too...

Next time someone starts the issue again simply anybody could simply post a link to the FAQ entry instead of what may look like a rude comment...
Yes, I know it won't stop people from asking and complaining, but having a place to reference them to may prevent so many of these kind of arguments...

7. januari 2008, 12:17:34
Mousetrap 
Ämne: Poker link
Thank you for removing the Poker link Fencer and thank you for bringing the subject up ScarletRose. I was just as fed up as you with it lol.

7. januari 2008, 12:04:38
Ewe 
Its simple... why does everyone who isnt happy here stay?

Put it in perspective...Its a game site, not life or death. Its not your job. You dont get paid per game move so youre not losing anything if it takes a little while longer.

I love this site, even if I have slow times, and I certainly dont moan about it. Its the best of its type on the net in my opinion!
So why moan over & over again about the SAME thing? Im SICK OF READING IT so Im sure Fencer is aswell & I think I would of lost my rag alot sooner with some of you going on and on and on and on..........

Fencer... thank you for this site, I love it!!!


7. januari 2008, 11:32:47
gogul 
Fencer a human?

7. januari 2008, 11:16:20
Ewe 
Ämne: Re: Time to take a break.
Eriisa: here, here! I agree, your last post is the best one Ive read in the last 72 Ive just read!

7. januari 2008, 10:30:44
Fencer 
Ämne: Re: Time to take a break.
Eriisa: Acknowledged.

7. januari 2008, 10:19:38
Eriisa 
Ämne: Time to take a break.
Ändrat av Eriisa (7. januari 2008, 10:20:52)
ok, I think this is enough,

For months now, the complaints have been that the site has been slow.

Fencer's response has been that the site's hardware and software is running up to speed and correctly.

Several customer's response to that has been rude, sarcastic, baiting, and downright hateful. Yet everyone expects that Fencer should not get upset or react to the provocative comments to him. Maybe you all forget that he is human too.

I think this hop thing is showing, that the slowness is from the transfer on the internet and not caused by any servers in the Czech Republic.

From this point on, if you want to complain... Complain.

But the personal attacks, and baiting, and derision, WILL stop or you will be moderated just as if you were baiting anyone else on this site. (added: yes Fencer too)

Thank you.


7. januari 2008, 08:23:19
ScarletRose 
Ämne: Re:
Ändrat av ScarletRose (7. januari 2008, 08:25:57)

Fencer: I see what it is now.. it's not that you are an immature twit.. nor will I discredit your country.. for it is you individually who is rash..



You probably should be more proficient in the English tongue before you continue speaking as though you are a Master in it...



I didn't ask for Ridicule.. I asked for respect.. you know not how to give it.. so to honor you.. I won't give it to you in return..



 



 


7. januari 2008, 08:21:47
Mort 
.. No problem with loading speeds this end. Usually helps to clean ya comp with something like window washer once a week.

... We're on a 4mb line.

7. januari 2008, 08:08:13
Fencer 
Ämne: Re:
ScarletRose: Danoschek? Wow, I am impressed. It doesn't happen every day to be compared with someone who had called me "fascist" several times in the past. And I thought that nothing new could surprise me here.
Well, smart people know. The others will always find an excuse to criticize anything what seems to be a good topic to them.
And, actually, if someone has been told at least 10 times "I realize you are frustrated, please kindly check your computer and ISP ... blah blah" and it has no effect, there is really nothing left except "Look here dipweed, it's only your problem you twit! Start to think and give me a break." I am always glad to learn new words, it can be useful in the future.

7. januari 2008, 08:00:44
Bernice 
Ämne: Re:
Ändrat av Bernice (7. januari 2008, 08:07:47)
TarantinoFan: I got stuck in NZ. I also had 30 hops (with a maximum of 30 hops), but i got nothing after hop 21 at sloane.cz until hop 30 where they all timed out....but there was no IP address 212.23.50.58.....dont know what it means so perhaps someone could explain

7. januari 2008, 06:45:56
ScarletRose 
Ämne: Re:

rod03801: I have to agree with Floosie and Rose here..


it isn't too much the slowness.. but, it is his way of communicating to his consumers.. he talks to those who have mentioned it in a belittling way.. all he would have to do is simply say..


I realize you are frustrated with the lack of speed you are experiencing.. and since it has been an ongoing problem I have been monitoring the downloads from our side over here. It seems that the problem is not coming from Brainking itself; but, from other sources. Could it possibly be your ISP or internet provider? Maybe your individual computer could stand for an upgrade??


Just something that actually shows that he is concerned would be more comforting than his responce..


"Well look here dipweed. It isn't coming from BrainKing you twit!! It is your carrier. It has'ta be. We are too perfect on this end..


Signed.. The Master of the Gamesite Web builder himself


Although, funny as it seems.. that IS how he is coming accross to others. Almost Danochek like..


I came on this board earlier tonight and was amazed at the way he was speaking (typing) to his customers. Is this the way people do business where he lives? If so, I pity the residents of his country. How sad it must be to live in a world where sarcasm is used daily towards people who financially support a business only to be treated as a dog.  If I am wrong to assume this we can blame Fencer for the image he is portraying of the people in Praque.


7. januari 2008, 04:46:55
NOT a floosie 
Ämne: Re:
I'm not sure that the speed of the site is the bigger issue here. My guess is that it is absolute rudeness to the people that have supported this site through the years so that it could grow and become the place that it is.

And, I'd like to give a big thank you to Fencer for finally acknowledging in his blog, the fact that the Globals and Moderators are, and have been a big part of making this site what it is. It's nice to finally be recognized.

7. januari 2008, 04:19:24
rod03801 
Ämne: Re:
Rose: If it is not a Brainking problem, what is supposed to be done about it??? (And if it IS a Brainking problem, I'd still like to know why it doesn't affect everyone. other than a little minor slowness at times, the site is working ok for me, and I'm on THIS side of the pond too)

7. januari 2008, 04:12:42
Rose 
I guess what it all boils down to is the fact as long as it works for certain people and they keep paying then there is no problem. Albeit the 400 (guesstimate) or so on this side of the pond who were the first loyal yearly supporters of the site 5 or so years ago before there were more than a handful of European supporters have an issue with slowness now, that we never had before. wel that is just our tuff luck. Or am I reading this wrong? Too damn bad is how I see/read it.  (Yes, i am customer #156 who joined here when the majority of payments came from North America.)

I do think being nasty to customers is any way to deal with it. If I did that in my business I wouldn't be in business for very long.

BUT like any thing else in life. If a person isn't satisfied with the service the option is to stop paying for the service and get better service elsewhere. It is what makes or breaks businesses.



7. januari 2008, 04:11:32
TarantinoFan 
Ämne: Re:
Eriisa: I had 30 hops and got stuck in New York for an extra bit of time. It took more than a full second to trace thru the second New York server.

7. januari 2008, 04:07:25
Eriisa 
Each line that displays is the path on the internet that my signal goes to brainking. (kinda like dot to dot).

uh, if that makes sense. lol

7. januari 2008, 04:06:03
Eriisa 
Ämne: Re:
srnity: yep

Click on Start
Click on Run
Type cmd (in the window)
A black box will open up. This is called a DOS window. At the cursor type in tracert brainking.com and hit enter.

7. januari 2008, 04:01:02
srnity 
Ämne: Re:
Eriisa: I'm an idiot - can you explain how to figure that out again?

7. januari 2008, 03:58:52
Eriisa 
Ämne: Re:
Gordon Shumway: my god, I had 25 hops!

7. januari 2008, 03:48:37
ScarletRose 
Ämne: Re:

Gordon Shumway: Well.. I too have the problem with slower page loads.. not sure whose fault it is.. although, I know with all the cutsie stuff that is continually added.. it seems to slow my pages even more.. and yes.. I went ahead and refigured some of the things in my settings pages.. I pay for a high speed connection.. I pay 43 dollars a month.. which is about 3 times more than just dial up.. I expect my pages to load a bit more quickly.. which at BK.. it feels as though I am on dial up again..


Hey! I know.. it's a conspiracy against the US and countries similar.. LOL


Furthermore, I do have one observation I would like to state.. My family has been in business now for almost 20 years.. we have both motel and cafe.. Usually we try to be polite to our customers .. for if we continued to be sarcastic to them.. we wouldn't have them support us anymore.. Is the practice of being polite limited to just a few countries?? Is where Fencer lives a country that continually belittles peeps and down talks them like they are idiots.. Please let us know now.. so we can happily spread the cheer to all the newbies so they don't waste their hard earned dollars.. unless of course they are from Fencers neck of the woods where that behavior is acceptible..


Or perhaps it is his style of life since he is still a young man in mid 30's.. similar to the immature boys over here.. is Fencer also immature?? I wouldn't expect so since he is the master of websites.. and since he has a child I would expect he also knew what patience was...


7. januari 2008, 03:41:13
TarantinoFan 
Ämne: Re:I just don't know if cheeky posts are the fastest way to get it
Gordon Shumway: I know that nothing I say is going to hold any weight because I don't

Cheeky, rude, disrespectful, baiting.......etc. I am only following the example set by the site owner.

BTW: Thanks for the tip. I will check my settings.

7. januari 2008, 03:22:14
TarantinoFan 
Ämne: Re:
srnity: I can tell you how to get on the "certain users" list!

7. januari 2008, 01:55:59
toedder 
Ämne: Re:
Eriisa: On windows, open a DOS box and type tracert brainking.com. You'll experience a timeout though, after the IP address 212.23.50.58. That timeout is the BrainKing server. It doesn't answer to ICMP traffic, so it gives you a timeout. Thus you can't use it for time measurements, but you can see the route.

7. januari 2008, 01:51:04
Eriisa 
Ämne: Re:
Gordon Shumway: how do you do the hop thing? I think it would be interesting to test it at different times and locations.

I rarely have trbl, but did yesterday. Like you, I agree that its the nodes and networks along the way.

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