crosseyed: Maybe you should have read more carefully what you paid for. You have a right to play more games, create fellowships, tournaments etc. There is nothing about "you will be guaranteed to have a site running without any problems ever" or "you will never have connection problems", and it's not there for a very good reason.
I could also say that I find your response (and permanent complaining) very insulting. Then we can insult each other on and on, if it makes you more happy. I prefer not to discuss it with people who only see their own problems and nothing else.
Anyway, I am the one who decides what my priorities are. If you don't like it here, you can always play elsewhere.