I have been playing on this site for about a couple of months or so now and I really do honestly appreciate the opportunity to play at somewhere other than IYT mainly due to the obvious attention to customer service that is exhibited among all the people on this site not just the official CS reps. Why have I not gotten a membership? Three interrelated reasons. 1) The unbelievable number of games that people can get involved with means that often the games with the top level people in a game's rankings take forever because they have so many games that are often difficult for them to work through in a day. I agree that part of it is my fault because I accepted games from them with 45 day move windows (which I have stopped doing) but I have seen some people with over 400 games. I think allowing that is detrimental to the site and 2) its performance. It is my uninformed opinion that the sit's performance is negatively affected by probably 5% of players due to these high number of games. Now, I am not a Java programmer but I am a web developer and I knwo that with hobby sites that is always the case, a core few usually use the majority of the resources on a site. In this case, I think it is extremely lopsided and does more for frustrating the rest of us than any server hardware. 3) The ranking system is so esoteric as to be indiscernable from magical incantation. ;-) I have no idea from game to game where I am going to come out in the rankings. sometimes playing peoepl higher than me does not affect my rating at all, sometimes I beat people lower than me and I gain huge advances in my ranking. If I don't understand how the ranking qworks thn I dont' knwo what I need to do to get ahead. It makes it very frustrating to compete when I dont' knwo hwo I get ranked, I can;t play fast enough to get ranked higher and I can't get on to get ranked at all. I will keep playing here because I like the people and I hate IYT just that much. I coudl suffer the performance issues and get amembership if I could be assured that the other two issues were resolved to everyone's benefit, not just mine. Thanks for letting me speak my peace. And, of course, I would love to help anyway I can. Have you considered offloading some of the more static or non-game stuff to another less server intensive language liek PHP or Perl?