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I'm on webtv too, and this does happen once in a while.. I have a feeling it has to do with the cache getting full... but don't quote me... but yes, you need to disconnect and come back to fix it..
I'm also on webtv, and it usually happens after I click on "move and go to next game"... What I do, and it works every time, is when that happens, I click on one of my "fav" buttons to get me back to the main screen. Then I click on a game, and after making my move, instead of clicking on "move and go to next game", I use "move and stay here". From this screen I click on the red numbers that show at the top of the page next to "main page", and that will take me to the next game. I do this 2 or 3 times, and after that the white screen disappears and I can use "move and go to next game" again.
Strange things are happening... I have just a couple of minutes ago noiced the high memory rate that my Mozilla browser was using, so i switched back to IE6 & low & behold BK is back up to speed again.!!!
(Edit)
Me & my big mouth.!!! It`s going slow again.! LoL