ellieoop: the virus I got stopped everything from working....I use IE, but it stopped my virus from working and it wouldnt let me acces anything...kept asking me to "OK" everything... and of course it just kept getting worse each time. now dont ask me to help you reload everything....I paid $264 to get it cleeaned and reformatted...not very computer literate Im afraid and prefer to pay and have it done properly....sorry :(