as best i know i use hotmail. windows xp etc.. not to sure what you need to know. but like you said what should happen after i hit click it use to do that.. but now it will once in ahwile do to the screen with name and password then every time after taht it will just go to a white screen. i can go to my normal email by clicking directly onto my envelope atop the screen but not through a link. a white screen of death always pops up. for example if you were to attach your eamil in your post by saying click here to contact me and as soon as i click it, it will take me to the white screen and not to a body of an email message. I can see at the bottom of the screen that it is trying to go there but it just gets side tracked...