Please keep things positive. Best advise I believe is to try out different sites. Find what works well for you. If you don't like it, don't go back and try another site. Nothing says you only have to play on 1 site. At one time, I played on about 6 different turn-based game sites.
I've been a member for a year and have had no problems with anyone. I too, love the different games available there. They don't have dice game though, so here I am. LOL