my g/f has a little Mini HP laptop pc and the other night it went nuts and wouldnt do anything...so tday it says it has NO INTERNET CONNECTION...there is NOT even any internet icon at bottom...what does she have to do to get it so it will hook up??? also when it is loading other stuff like on the desk top it freezes and brings up numerious help pop ups and locks up and she has to keep re booting it and then same thing again and again