Summertop: If you look at the number of members (paid or free) then compare that number to how many are playing poker, you will see that the poker tables are not well received. If you then look at the throngs of people playing on other poker sites (that do not offer real money tables)...well it doesn't paint a pretty picture.
Well, one should take into account that this site is mostly visited by people wanting to play turn-based games. Poker is the odd-one out, as it's played real-time. The fact I seldomly play poker is that it requires my constant attention - if I play a chess or backgammon game, I can walk away at any moment.
But I'm not claiming there aren't any bugs. Nor am I disagreeing with any of the points you're making. I've been here for several years as well. I've seen the site grow, and I've seen Fencers attitude change. But the site costs only a few bucks/month, and each year I can decide whether I will stay, or spend my money otherwise.