Dolittle: My first thought would be to have them check to make sure all the cables & connections are connected firmly (nothing loose). Other then that, not sure myself since I've never used WebTV.
(gem) Hvis du ikke ønsker at andre kan se hvad du laver, kan du skifte over til "cloak mode" i indstillingerne. (Kun for betalende medlemmer) (pauloaguia) (vis alle tips)