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 BrainKing.com

Board for everybody who is interested in BrainKing itself, its structure, features and future.

If you experience connection or speed problems with BrainKing, please visit Host Tracker and check "BrainKing.com" accessibility from various sites around the world. It may answer whether an issue is caused by BrainKing itself or your local network (or ISP provider).

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14. May 2011, 18:51:01
crosseyed_uk 
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Subject: No access for some players.
Some people are having problems getting to the site. Is there anything I can suggest to the player I know that can't get in?

14. May 2011, 18:58:37
Fencer 
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Subject: Re: No access for some players.
crosseyed: From a user's point of view, nothing has actually changed, even the server's IP address is still the same. Host tracker confirms that BrainKing is accessible from everywhere.
As temporary workaround, ask them to try another domain, e.g. BrainKing.cz, BrainKing.de etc., just in case it is a local DNS problem.

14. May 2011, 19:04:32
crosseyed_uk 
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Modified by crosseyed_uk (14. May 2011, 21:33:36)

Ok thanks Fencer I will pass that on. Thanks for the quick response. I have not had any problems and have been in the site several times today. The only thing I have noticed sometimes is the pages goes white and slow when I click to make my moves.




I have sent you a message with his reply to what you told me to tell them, to keep away from this board.



PS. My friend can sign in but can't do anything else.


15. May 2011, 00:56:03
Bernice 
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Modified by Bernice (15. May 2011, 00:56:32)
well I have a brand new computer as of yesterday and this site is very slow loading...first I get a plain white page and then only half the page comes up and very slowly the rest decides to appear

15. May 2011, 01:03:32
Mélusine 
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For me, it's different : when I use my laptop,it's rather slow but when I use my familial pc, it's very fast. I think it comes from the pc. On my familial pc, I've put a very powerful graphic card and that helps, I think.

15. May 2011, 01:04:05
happyjuggler0 
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Subject: slow
Ok, I'll chime in too. The site has been unusually slow for me today too.

15. May 2011, 02:20:04
coan.net 
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For me, I haven't seen any slowness.

15. May 2011, 04:30:01
Bernice 
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I just couldnt get in thru log in...had to go to guest log in and get in that way...not happy Jan :(

15. May 2011, 07:06:17
rod03801 
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Subject: Re:
coan.net: Completely normal and fast for me as well.

15. May 2011, 09:04:40
ellieoop 
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Subject: Re:
rod03801: me too, it's very fast.

15. May 2011, 11:06:52
Mort 
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BK seems fine... though any difference I can't say is BK as I've just upgrading to Firefox 4.

15. May 2011, 11:11:58
Mort 
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Subject: Re: brand new computer as of yesterday and this site is very slow loading
Bernice: Probably your computer then, unless you've cleaned it up.

15. May 2011, 12:27:04
crosseyed_uk 
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Subject: Re: Faulty site.
Modified by crosseyed_uk (15. May 2011, 12:38:56)

crosseyed: Fencer my friend still cannot get into this site to play games. When he can sign in he can't do anything. I sent you two messages and you have not responded to them. Did you get them? I suspect there are lots of other people who can't get into this site.




 




 


15. May 2011, 12:28:36
Dalmatiner 
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Subject: very very slow here
tried 4 computers, three browsers and did all the usual things like empty cache etc. Took me 42 minutes from entering brainking to finally come here. Not nice indeed!

15. May 2011, 12:42:49
Fencer 
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Guys, please. What do you want from me, miracles?

As you can see, there are many people who confirm that BrainKing is accessible and fast for them, as usual. Our internal tests that are running continuously show that all functions work normally, there is no overload and data throughput is smooth, showing no anomalies.

I don't say that people who has problems are idiots or don't know how to use their computers. On the contrary, it is quite possible that BrainKing is slow for some of them, because that's how the web works, naturally. My duty is to keep the site alive and, if a problem shows up, try to solve it. From our perspective, nothing unusual happens here and something wrong happens outside the server, we can hardly do anything about it.

15. May 2011, 12:45:37
Fencer 
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Subject: Re: very very slow here
Dalmatiner: I've just checked your account, to make sure nothing is wrong with it. Logged in within a fraction of second, opened some games, browsed through various pages. No problems at all.

15. May 2011, 12:57:26
MadMonkey 
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Subject: Re: very very slow here
Fencer: My computer didn't make my breakfast this morning............must be your fault

Oh, still doesn't 'Move and go to next team Match' game

Happy Sunday Boss

15. May 2011, 12:57:29
Fencer 
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Bottom line:

As I have mentioned in the Server News, we are still in a process of tuning some servers parameters, just to make sure that everything is balanced to the best performance. However, it is very unlikely that if a problem occurs and it is actually caused by the site, it would affect only a few users. In 10 years of our existence, we had solved many bad situations and all of them had been caused by global issues - affecting the whole site.

By the way, I never said that I am the best programmer in the world who can solve every possible problem. If a buggy situation just happens and, after trying my best, I find out that I am out of ideas and no solution works, well, we must learn to live with it.

I have a 30 Mbps cable connection at home and although it is a very fast line, there are still many sites that work incredibly slow for me. I don't complain, I take it as a fact.

15. May 2011, 12:58:37
Fencer 
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Subject: Re: very very slow here
MadMonkey: I keep it in mind.

15. May 2011, 13:18:59
crosseyed_uk 
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Subject: Re: Faulty site.
crosseyed: Are my posts invisible?

15. May 2011, 13:25:07
Mort 
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Subject: Re: Faulty site.
crosseyed: No, but that you can get in and your friend cannot suggests it's your friends end!!

15. May 2011, 13:30:38
Mort 
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eg.. yesterday morning downloading demo's onto the xbox360 was terrible. But.... on other times besides Saturday morning it's been fine. Lotta people must have been on the site.

15. May 2011, 13:32:32
crosseyed_uk 
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Subject: Re: Faulty site.
Modified by crosseyed_uk (15. May 2011, 13:33:39)

(V): Or that there is actually a problem with this site. I and you are the lucky ones that can sign in and play games. I am sure there are many more than just my friend who can't get in that we don't know about.



It  is odd that since Fencer changed things that some of us are getting problems with this site. I keep getting the long white page and the page take ages to download and other strange things happening with the site.



However even if it is Global it only happened when Fencer upgraded this site.


15. May 2011, 13:37:10
Mort 
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Subject: Re: I and you are the lucky ones that can sign in and play games.
crosseyed: Not really, depends on your ISP and it's relation to the new server. Has your friend cleaned cookies, cache's etc?

He didn't upgrade he moved it.

15. May 2011, 13:40:39
crosseyed_uk 
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Subject: Re: I and you are the lucky ones that can sign in and play games.
(V): He has done everything possible and there is no need to nit pick it is still a form of upgrading.

15. May 2011, 13:42:49
Mort 
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Subject: Re: it is still a form of upgrading.
crosseyed: No it isn't.

... everything? That is a term that involves some relativity.

15. May 2011, 13:49:45
crosseyed_uk 
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Subject: Re: it is still a form of upgrading.

(V): I am not arguing with you as it is obvious you are know all who is looking for an argument.


I am concerned for my friend and others who cannot get into site and I would like to think that someone would do the same for me if I could not get into the site.


15. May 2011, 13:56:24
Fencer 
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Subject: Re: it is still a form of upgrading.
crosseyed: As I have said, our tests prove that BrainKing is not to blame. However, I can investigate and ask some network gurus if they come up with new ideas. That's all I can promise.

15. May 2011, 13:57:21
Mort 
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Subject: Re: it is still a form of upgrading.
crosseyed: When it comes to computers, the difference between moving a site and upgrading a site can make a big difference in where a problem can be regarding access. This is not arguing, it is a fact of the computer age and of the www.

This is why I say "everything?" as sometimes (as I recall from past problems) a simple yet overlooked fix at your friends end could be affecting access.

As to be a know all.. no. Just someone (as with many people here) who knows how finicky computers and the web are.

15. May 2011, 14:02:39
crosseyed_uk 
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Subject: Re: it is still a form of upgrading.

Fencer: Thank you. My friend can get into the site sometimes but can't make play any games. He told me has sent you a message.


I sent you two message regarding this problem to keep off this board. No doubt you are being sent 100's mesages and can't get through them.


 


15. May 2011, 14:07:00
Fencer 
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Subject: Re: it is still a form of upgrading.
crosseyed: Actually, I've got messages from you only and nobody else is complaining. Anyway, if you don't get an instant response, it usually means that I am either too busy at the moment or I don't know the response yet.

15. May 2011, 14:11:28
crosseyed_uk 
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Subject: Re: it is still a form of upgrading.

Fencer: Ok I accept that. My friend said he sent you message through the site so that confirms there is problem if you did not get it.


By the way I was not 'complaining' I was asking for your help on behalf of my friend.


15. May 2011, 16:32:16
coan.net 
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Subject: Re: it is still a form of upgrading.
Modified by coan.net (15. May 2011, 17:16:06)
crosseyed: Sorry I don't have any suggestions since "everything" has already been done on the users side.

With a site change, when the IP address moves with the site there should be even less issues - but something issues with Cache pointing to the "old" place can cause issues with a site only 1/2 working... but with that already done, I guess that will not work.

Also using different browsers to see if the issue is with the browser and not the site or computer would be another suggestion - but since that was already done, I guess that was not it.

Also having the user log in from a different computer (if possible) to see if the issue is with the account or computer is another suggestion - but since that was already done, I guess that was not it.

And of course the suggestion already made to try to log in to a BrainKing domain they normally do not use (which will hopefully be "new" to the DNS and retrieve all the new & correct information to the computer.)

... it's hard to try to help once everything has already been tried.

15. May 2011, 18:20:39
happyjuggler0 
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Subject: Re: it is still a form of upgrading.
Modified by happyjuggler0 (15. May 2011, 18:26:40)
coan.net: "Cleaning cache" can mean different things to different people. When I decide to clear cache I have several options which I can choose to delete or not delete.

Cookies for example. I usually keep the cookies of the sites that I more or less trust, such as BK, while deleting the cookies from all other sites.

Today just now I cleared cookies for BK, something I haven't done in many months. The site is now loading much faster than it was before, noting that I am one of the people who had problems with the loading speed of the site very recently.

*edit: I also want to note that I clear my cache every day, at least once a day actually. After clearing what I want to clear, I then individually pick out which cookies to delete.

It could be something else I suppose. I also rebooted, then installed a flash reader update, then rebooted again. I know nothing of computers really, maybe that had something to do with it instead, I have no idea.

15. May 2011, 18:37:53
crosseyed_uk 
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Subject: Re: it is still a form of upgrading.

coan.net: Thanks for your post. My friend has managed to get into the site and play games now. However he is getting lots of problems where pages are not loading properly.


This is NOT a complaint but more of an observation. I too am finding that pages are not downloading properly and I get the long pause with just a white page and sometimes the page is distorted. As long as I am able to play the games it does not bother me.


15. May 2011, 19:28:06
rabbitoid 
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Subject: I note one thing
Doing refresh (F5) on the main page is slow. clicking on the "Main page" link is much faster. Why, I can't guess, they should be the same.

15. May 2011, 20:17:10
tonyh 
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Subject: Re: I note one thing
rabbitoid: I have asked several players and all but one say that BK is very slow. As crosseyed says, white pages appear for ages. What is going on?

15. May 2011, 20:25:18
cd power 
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It is strange that for some it has slowed, and others it is fast. For me, it seems just as fast as always, maybe even faster. I have always had my cookies/cache cleared every time I exit the browser, and I never have had issues.

15. May 2011, 20:27:39
Vikings 
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Subject: Re:
cd power: not really, check out the host tracker at the top of this page

15. May 2011, 21:47:09
Papa Zoom 
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I have two computers I use to get on BK. One is very slow and this one is very fast. If I judged BK only by the slower one, then I'd say the site is slow. Fortunately I have another computer to compare. So I know that the problem is the other computer.

Whenever I have trouble with BK (rarely but it happens) I try other sites. But even this won't tell me what the problem is as it's a long way from the West Coast of the USA to Fencer's server. I have no idea the route that is taken but considering the mileage, even slow is faster than a US Jet Fighter making the trip at Mach Speed. Even dial up could be the fastest jet when you think about it. :)

Still, I understand it's frustrating when things are slow. But likely the slowness is due to the route one takes and not the destination.

15. May 2011, 22:09:55
coan.net 
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Out of the 85 moves I've made today, about 5 of them were a little slow with the graphics loading - and 1 of them the graphics did not fully load, but a quick refresh of the page brought them all up. (waiting on the i.brainking.com to load images)

I use Firefox which does start to show the page BEFORE all graphics are loaded - some other browsers will first download ALL graphics BEFORE showing the page, so will be a "white" page since it may be trying to download graphics.

I also use the very minimal of graphics on this site - the "no font" mode, and have most all other features that could cause slow loading turn off, so for the most part - very quick for me overall.

15. May 2011, 23:15:17
Fencer 
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Subject: Re:
coan.net: Yes, I think that image loading could be the source of problems for some people. We will try to tune a couple of parameters and see if it helps.

15. May 2011, 23:30:42
Bernice 
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Subject: Re: Probably your computer then
(V): DUH! brand new as in HD, MB and everything else....all the old stuff is on another HD, EXTERNAL.....know it all.

15. May 2011, 23:44:18
Mort 
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Subject: Re: Probably your computer then
Bernice: And? Big deal... you think that means it's all gonna work at 100% due to that!!

I'd rather be a bit of a "know it all" and know some of the problems that come with that.

16. May 2011, 13:19:04
crosseyed_uk 
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Subject: Slow site
Modified by crosseyed_uk (16. May 2011, 13:28:29)
No improvement today on the speed. I just had 10 rows of the smiley's before I could click to save my move. I keep getting distorted pages also.
Then I got this at:

The site is temporarily down
BrainKing cannot connect to the database server. Administrators have been notified and try to fix this problem as soon as possible. Thank you for understanding.

The page was distorted yet I am still here?

16. May 2011, 13:46:16
Mort 
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I did host tracker on BK.com and BK.cz

The results are that BK.com getting slower 'pings' (and in some cases no returns) than BK.cz

So http://brainking.cz

16. May 2011, 14:29:49
beach 
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brainking.com is not working for me this morning, but can get in on brainking.cz

16. May 2011, 14:40:22
Fencer 
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Subject: Re: Slow site
crosseyed: It means that database server has been restarted and it usually takes a while. I don't see a point in commenting every unusual event that happens here, especially after I wrote about it in Server News.

16. May 2011, 20:42:19
crosseyed_uk 
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Subject: Re: Slow site
Fencer: I am confirming that are a lot of us who are not able to use this site properly. As when we do tell you how slow the site is, others post saying everything is ok for them. Another site I use if they have problems they extend out membership.

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