I've received more than a few complaints from members (usually non-paying but sometimes not) about slow play My usual response is "buy a membership so you don't have to beg for moves". It's illogical to me that someone selects a game with a 3 or 5 day move limit then complains if the opponent uses most or all of that limit. Especially if a player is only playing 20 games, they have more than enough opportunity to select only games with a 1 day limit. Leave the others alone. Of course, then they would probably complain if their opponent wasn't moving 3 or 4 times a day.