A lady and her little boy were traveling by train, sharing the compartment with 2 men. One of the men decided that the boy looked very strange, but didn't mention it. The other man was much more direct, telling the mother, "You have a very ugly son."

The mother burst into tears. After she had stopped crying, she demanded an apology from the man for insulting her. He refused to apologize.

When the conductor approached the compartment to punch tickets, the lady told him that a fellow passenger had insulted her.

The conductor replied, "This is terrible. On this railway, we always wish to ensure that our passengers have a pleasant trip. We focus on good customer service. To make up for the problem you have had with another passenger, I am offering you a free meal in our dining car. I can probably find a banana for your monkey, too."