prqiewis1: This problem has been discussed before, there is not a thing the site can do to help you out concerning the page too big problem. The fault lies with your classic unit, it seems some people has more trouble with the page too big than others but the classics are bad about it. The reason why it is happenning to you so much MIGHT be that you have a slow connection rate. Do you know how to check it? All you do is go into settings, then mail, then click on word list. Then click add word and what you do is type &rate; make sure its the ; at the end, then click done. Now when you check it will show at what rate your connected to, it could be anywhere from 24k to 56k, the higher the better. But even after doing all that there is nothing that can be done to help you out. Just a thought, if the rate is real low try to call webtv and ask them if your 56k modem is activated, they will check and do it for you and that might help. Other than that i don't know any more...