whatdidyousay: Yes the truth does hurt and I would be open to your suggestion as well. However the problem started off as an autopass issue but as the arguement continues on the debate club board, it is more of a customer service issue. I wont rehash all that has been said there. However as a restaurant manager if I picked and choosed which issues to address and which ones to ignore I would not be doing my workers or my customers proper service. People choose to bring their money to my place of business. If I dont treat them right, then they go to my competition. Likewise if I dont treat my workers right, they will find employment elsewhere and I lose good help which weakens my service to my customers. Bottom line is I just want a feasible arguement why my suggestion is not a good one and if it is a good one, why we cant implement it. The reason this is a tough issue is because it has never been properly addressed. It has been argued but never given a good final answer.