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bobwhoosta: This a common complaint with various players. It is fair by the rules, but it's certainly not in the spirit of the game when the situation was equal and the moves were coming faster. If they move at different paces depending on the game situation, then this person is playing two games instead of one. Them's the breaks for you.
The Fischer Clock or a shorter time limit is what I do. Or pick my opponents carefully. Some will slip through, so create the time parameters yourself. Most people are happy with whatever you have, and those of us that have work or other obligations away from the computer will pick the time limit that fits into their life. Or, as you've noted, I have a Rook unlimited membership and it solves this problem even if the annoying game is still on my list of games.