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tenuki: Yes. Deactivate automatic vacation.
I just submitted a bug report on this situation, but it is probably a vacation issue. In a tournament with a five day per move limit, weekends off, my opponent has not moved in 13 days. With the weekend here, I'm sure I won't see a move for at least another two. It's too bad, because this involves a tournament, and in this situation a tournament could last over a year.