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beach: See if you have any windows updates.. usually tools to win updates.. or you can check to see if your java needs updated.. not sure what system you are running or what other online gaming you do.. I don't mind helping you with your internet option settings.. it is under the Tool Menu as well..
Hrqls: thanks everyone for all your suggestions I have tried them all and still no luck, no smileys for me :( also just noticed that I no longer have the rich text editor for the message box)