I am not really that interested in averages. I've encountered players that will maintain a high average, but still move slowly. Some people play games of one type rapidly, and of another type only when they're about to run out. Or they find the time to play 5 anti-backgammon matches in a day against their friend, and don't bother moving at their other games. High averages, but you don't really want to play them.
I propose the following statistic: given a game G a player has to move on, let TG the time it has been the players turn. (So, if today is Dec 27, and his opponent has last moved on Dec 24, TG is 3 days). Then let Tmax the maximum of all TG's of a player. A high Tmax means the person is moving slowly in at least one game at the moment. If his Tmax is close to when he last made any move, he's probably on vacation, or otherwise unable to play. If there's much difference between Tmax and when he was last active, he has too many games running then he can manage.