BIG BAD WOLF: I just got off phone with gateway and they said that aolt of players can't read jpeg format..I have NO IDEA what format the movies are because they load as "quicktime" this is the only thing that she can come up with.HOWEVER....pinnacle sent me that program to chnage the format...HOWEVER....I cannot burn through the pinnacle for some reason and I am now waiting to here back from them.HONESTLY...maybe THIS will convince my husband to buy us a new dvd recorder instead of me recording movies from my reg digital camera.