Well, it seems indifference is the culprit in regards to my profile issue.The mods have actually been fairly helpful in trying to rectify the issue, but it seems the only one capable of addressing the problem is Fencer, and he doesn't seem to care.So there you have it, is it that important to me that the issue be fixed? not really , I'm here to play board games.I do find it does give me an indication of the interest level of the site owner in customer satisfaction though.I have never met the man or had words with him positive or otherwise , he was alerted to the issue weeks ago though, and I have not receiived any communication regarding the issue from him. Interestingly, there was no issue accepting my money when I recently extended my membership.I guess we live and learn folks.I will not bring up this issue further.