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the only thing I'm getting at is; if a person uses up their 35 days and then buys a new membership and gets 35 more days. How is it fare to us if that person gets their days off reset at the start of the next year. Is that not like get 70 days off for the same membership every year it happens?
rod03801: Ok, we've heard talk of changes taking place but have seen no action. There is a problem, Fencer and yourselves ( as Globals ) have been aware of the problem for some time now. So when is something going to happen to correct this loophole? I know that a precise date may not be available, but can we at least have a rough date of when the loophole is going to be fixed.
I saw, as well as you and others.. some good ideas put forward in regards to this matter. I think people seeing that and hearing some action was to take place that thought it would be sorted by now..... I think that is what is annoying people. As people are getting sick and tired of this loophole in the vacation system being used, in particular pawns, bishops and knights who have a limited number of games they can play.
As I said, can we have a rough date when this problem will be resolved?
(V): I agree with you completely. Only Fencer, not Globals, can take care of it. If it were MY decision, and I had the ability to change it, I would have done it last year!
rod03801: I know only Fencer (and possibly Liquid) can sort it. All we are asking that it is corrected as soon as it is possible.
As I said... it is affecting users of this site experience of this site. And with potential paying members, or with people thinking of renewing their membership... you want them to be happy with this site experience wise. So many sites out there now... and in this global climate, it is a good idea to sort out matters that can cause negative experiences to a minimum, especially in matters that can be sorted by 'the management'.
The potential loss of a few members who are abusing the vacation system is outweighed by the loss of new members or renewals significantly. The odds that is costing Fencer money I'd say (imho) is 100%. You also have to consider the word of mouth factor.
Fencer: I read complaints about the site regularly, and yes, this issue can use some attention. Frustruating for paying members, but a small thing in a big picture. What I don't often read is a thanks to you and Liquid for all your hard work and all you do for the site. You must get so many complaints and PMs on a daily basis, and yet you still reply to us. Don't know of any other site owners who do this. So thank you Fencer! I have been here since 2004 and will probably always stay a member. Still my favorite game site-blows most other right out of the water! Just wanted you to read a nice post today! Thanks!
baddessi: Hehe. Thanks. You know, it's a positive thing that people complain about the site. It means that the site is important to them, otherwise they would not bother to post complaints and leave instead. Only dead sites get no complaints.
Artful Dodger: Good thing you aren't thinking about the so-called auto-pass feature that is currently on this site and not what a good auto-pass system would be such a great addition to the site.... because if you were thinking about that, then you might have something to complain about.
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