MM- It is to save emails & such.. That can slow you down a bit if it is too full with saved emails. Have the webtver go to storage & clean up the discarded emails & the sent emails also..
They may help a bit..They can also use the 'goto' to access the site..If the person has the site saved under a fav number tell them to get rid of it...then try accessing the site they also should turn unit off. unplug it from the wall for 10 seconds then replug it..then reconnect but hit 'Moved' then connect to the net. then try acessing the site.