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1. September 2011, 06:01:00
TerryS 
Emne: A Comment on Paid Membership
I have been away from this site for some time, but have recently renewed my membership.  I enjoy the diversity of players along with the choices of games.  I tend to spend more time on this site, just wandering around and exploring.

My disappointment is with the membership process.  Since June of this year I have purchased two memberships for myself, including a 12 month membership.  Along with that I have purchased two gift memberships for other players here.  I have also purchased a prize for a tourney. 

It disappoints me that I have not received one thank you from the operators of this site.  I have been in the retail business for 30 years, and it is the folks that spend money with you that keep your business up and running.  I am a strong believer in acknowledging those who have contributed to your success.

This can be as simple as a thank you in your inbox or as big as:  well let your creativity work on that one.  I plan to stay with Brainking.   My customer service background feels that a little more should be done for those that support the site.

Thank you,
Terry

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