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I have been away from this site for some time, but have recently renewed my membership. I enjoy the diversity of players along with the choices of games. I tend to spend more time on this site, just wandering around and exploring.
My disappointment is with the membership process. Since June of this year I have purchased two memberships for myself, including a 12 month membership. Along with that I have purchased two gift memberships for other players here. I have also purchased a prize for a tourney.
It disappoints me that I have not received one thank you from the operators of this site. I have been in the retail business for 30 years, and it is the folks that spend money with you that keep your business up and running. I am a strong believer in acknowledging those who have contributed to your success.
This can be as simple as a thank you in your inbox or as big as: well let your creativity work on that one. I plan to stay with Brainking. My customer service background feels that a little more should be done for those that support the site.