I'm sure Fencer is working hard on the problems here. I didn't say he wasn't and I have read the info page.And I'm also sure he does get tired of the complaints.But the fact remains the good comes along with the bad in business and regardless of how mad or frustrated he may get at the complaints,it is still no excuse for rudeness and surely like I said not a way to win new customers...I'm sure it's frustrating to all not to be able to get to the site along with the other problems for both paying and non paying customers...