Fencer: If Brainking is no longer your top priority you should hand it over to someone else or pay someone to run the site for you. We all pay good money to you and therefore you should be making it a top priority. Your site is a very good site to play in. But I can no longer say that as every time there is a problem with your site you claim there is nothing wrong. However you are now saying there is something wrong. So you should be making it your top priorty to fix the problem. At least when Goldtoken has problems the site owner puts a message stating that the site has been playing up and then gives one week extra on membership. Now that is a gester of good will.
I actually found your post very insulting. As you are quick enough to take our money but do not consider it a top priority to provide a good service to those who pay you.

crosseyed: Maybe you should have read more carefully what you paid for. You have a right to play more games, create fellowships, tournaments etc. There is nothing about "you will be guaranteed to have a site running without any problems ever" or "you will never have connection problems", and it's not there for a very good reason.
I could also say that I find your response (and permanent complaining) very insulting. Then we can insult each other on and on, if it makes you more happy. I prefer not to discuss it with people who only see their own problems and nothing else.
Anyway, I am the one who decides what my priorities are. If you don't like it here, you can always play elsewhere.

Fencer: I don't permanently complain. I only make you aware that something is going wrong in your site. I think in time I will most likely leave this site if this is the kind of response one get as being a paid member. You clearly have no respect or value paid members.

crosseyed: You clearly have no intention to understand what I say all the time (well, not a big surprise because you are not the first one). I see no point to make any more attempts to explain.

Fencer: I do understand what you say, but for fear of having my posts blocked or even banned I to will not waste any more time discussing things with you for the present.

crosseyed: Cant say that i am having any problems, but it seems to me a reasonable access speed is a reasonable expectation of any paid for web site irrespective of what the rules say.

crosseyed: Crosseyed, the point he is making (and I say that witout any irony) is *we are not his customers*.
We are just some guys he let's play in his backyard for nickels because he happens to have it and we are willing to.
Not that I like it, but it is a valid business decision. I also hear that he doesn't care too much financially if we all get pissed and go away and pay somewhere else.
So - face it - he is offering us to play in his backyard for nickels, but he doesn't clean it for us. And we can take it or leave it, and we can like it or not.
Again, I'm not happy about it, but I understand this as a business decision, and can accept it.

crosseyed: "The customer is always right" - if you want to believe that, it's your right, of course.
Give me some time and I'll try to elaborate a little.

crosseyed: Let me quote from the Paid Membership page:

"The player is not limited by number of started games at once nor number of moves per day nor number of joined tournaments and team tournaments, is limited by 35 vacation days per year."

That's what you are guaranteed to get. Everything else is "maybe, but maybe not, depends on the situation". Please try to deal with it.

Regarding your comment "If Brainking is no longer your top priority you should hand it over to someone else" - if you are interested, give me a good offer and we can discuss it.

Fencer: Sadly I don't have the money to make you a good offer. What little money I did have went towards my membership in here.