the guy at my tech support suggested to download a new version of firefox and overwrite the old one.... will this make me lose my bookmarks and extension etc?
Czuch Chuckers: I would also suggest trying to download the newest copy of firefox if you do not already have the newest version.
No, you should not lose any bookmarks. Some extensions only work for certain versions, but if I remember correctly, it will tell you if it does not work and will go search for newer versions of the extensions for you. (not 100% sure about that.)
Also, you can be safe and export your bookmarks first if you want to make sure you don't lose them. (in firefox, tools, bookmark manager - file, export - into bookmarks.htm - then if you need to, you can import them back - but again, they should copy over automaticly.)
Also, the newest version of firefox will keep itself updated, that is automaticly check for updates and give you options to update it when needed - which is always a good thing for a browser because new security issues for most browsers show up all the time.
Czuch Chuckers: As BBW says, you don't need to worry about your bookmarks. Firefox keeps your settings, bookmarks, etc. in your home directory, so they won't be lost except you reinstall windows :) But another question: Do graphics on other pages load, or do you have no graphics at all? Because you can dis-/enable the loading of images in tools->options->content.
Mr. Shumway: I just re installed firefox, and nothing is better! It seems to me that if this new version remembers all of my settings,IE my bookmarks, then it will also remember whatever it is that has not allowed my game graphics to load properly?
I just looked at my tools content and it has everything there check marked, IE Java Java script load images etc... it seems okay to me? I looked at my toola
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