Fencer: With the greatest respect, and judging from the excellent input from so many wise backgammon players who have made contributions to this discussion, it would be a HUGE pity if Maxxina was indeed right. Such a flawed rating system for backgammon is not likely to endear the backgammon population to this rating system.

Somebody recently spoke of "contempt" for backgammon players, and I can only agree. There has been a huge delay in implementing the long-promised "pro-backgammon", and no action at all on the bug (play both dice if possible, and if impossible, play the higher die) which has been acknowledged for well over two years, and which has been the subject of numerous acrimonious discussions for a long time. This latest lack of acknowledgement of the deficiencies of the rating system for backgammon is almost the last straw.

I hear all the accolades and statements about "how busy Fencer is" and "what a great site" and I concur - but you are running a business, and running a business means KEEPING THE CUSTOMERS HAPPY.

Now I am one of those customers, and I joined BK as a paying member in the hope that my support would help to get some of the deficiencies corrected. I have waited patiently for that to happen for about two years, and there has been no action. I have been perfectly content to support BK and your business in the belief that there would be some action in addressing the deficiencies in the implementation of my favourite game, but I am rapidly losing confidence that anything will actually change.

My feeling at the moment is that unless I can see some concrete evidence of some REAL progress towards implementing some of these much-promised enhancements to the backgammon experience. I will not be renewing my subscription when it falls due. I imagine there will be many more backgammon
players who feel the same as I do. I trust that you will have sufficient non-backgammon players to keep the business viable.