BIG BAD WOLF: I think the converting is the problem...the lady from gateway said that since the still photos are in jpeg fprmat,chances are that the movies are in jpeg format and dvd players cannot read a jpeg format.I am still waiting (probably take a while since this is a holiday weekend) to hear back from pinnacle about what they say.I try to burn through pinnalce and it says that it is burning but nothing actually happens.I am only trying to burn 60 seconds worth of video...surely it wouldn't take 45 minutes to do that,would it?