ellieoop: it seems to me that pre 1 month ago a black rook would have a case for compensation. Ketchuplover suggestion is not unreasonable for the basis of the compensation.

I expect lifetime has been defined in the courts, plenty of companies offer lifetime guarantees. That definition will apply unless caveats exist which they did not before a month ago apparantly.

Fencer if you were in hosital for 6 months and the site was down for that time I would wish you a speedy and full recovery but would still expect to be compensated on your return by my membership being extended 6 months.

Fencer clearly you think buying Black rooks is illogical given your current plans. Would it not be better to remove this opyion all together? Language barriers might prevent some people understanding the warning.