because I too am having trouble. I have been on this site since 2004 and have never complained on any board. I speak up now because, in my opinion, there are many people NOT speaking up. It isn't just a few people having trouble. I play many people from this side of the pond, and most of them are frustruated and experiencing the same thing. Slow loading pages, blank pages, not being able to access the site. Altho I'm on the same side of the pond as Rose and Anders, I'm 2500 miles south of where Rose lives, so it is affecting a vast area, not a local problem, and there are as many differnt ISP providers as there are players, so it can't just be certain providers.
It has become much worse in the last few months.
I'm not familiar with much computer lingo, but my husband is. He earns his living with computers. He is paid very well to know everything about them. We have 3 top of line computers in this house and 3 Dell laptops. It reacts the same on all of these computers, as well as at his office, where they have to have the fastest computers that money can buy. So it isn't a computer problem(ex:slow computers, overloaded caches) I have problems where I live sometimes with access, but not in the town where he works, and not where my daughter lives, 25 miles north of us. But the problems with BK are the same at all locations.
From what I've heard from people in my games, most of them are having the same problem over here in the US and Canada. It is the majority of them, and from what I have experienced, the minority is the few NOT having problems.
I hope my post here will be viewed not as a complaint, but as helpful information to the site owner that I honestly feel that accessing brainking over here IS a real problem. I don't have this problem with any other site on the net.
And yes, the majority is silent, and I'm afraid that if it continues, they will just silently stop supporting the site and leave. I am not leaving because I have great friends here and love this site, and if I have to play slow to play here, I will continue to do so. But I worry about the ones that do leave, becuase it is alot of revenues for the site and I hate for it to suffer because of lack of support from the US and Canada. It's my hope that something can be done to correct these problems and we can all continue to enjoy this site.

I think a survery would be a great idea to trouble shoot just where the problems are, and who is being affecting the most, in hopes that something can be done to correct the problems.
Thanks.