Andersp: I'll give you that...you have spoken up for a long time and have legitimate frustruations.

I can't speak for Fencer, but I would guess the reason he doesn't respond is exactly because people ARE screming with frustruation.
He has said that he doesn't have answers to the problems at this point. Ok, he's working on cosmetics and some of us might think that site access is a priority, but the fact of the matter is that he IS working on the site. I would venture to guess that he is investigating access problems as well, but has no new answers at this point, and that is why he is not saying anything about it.

I am hopeful that the access problems will be taken care of in time as well, but he doesn't have answers to that right now and doesn't wish to spend his time saying that over and over again. I imagine he is just as frustruated with the situation as we all are.

But I think that polite and meant to help posts, for example the ones from Antje and Rose in the past day or so, may encourage him to read and participate in this board more than the ones where people are focusing on his rude behavior and arguements about what's on topic and such.
Just my opinion....