Andersp: yes, that's something to consider...but I want to be hopeful and think that problems will get solved..and think that we will do more to sway him by polite posts..I'm not saying we should totally 'suck up' , but just think that negative posts aren't going to do alot to influenece him to want to help us.

Have to say that I'm happy to see people I don't normally see post here, like antje, beach, anastasia, Abigail, or2ak.com, gammonator and others speaking up as well...so he can be aware that there really ARE alot of us having problems...and that's it's not limited to just a select few....